Privacy Policy – ​​Maxcom Tracker eSIM

Wprowadzenie

Maxcom Tracker eSIM ("we," "our," "us") understands the importance of protecting your personal data. We are committed to processing it in accordance with applicable law. This privacy policy ("Policy") explains how we collect, use, store, share, and protect your personal data when you use the Maxcom Tracker eSIM application and related services.

1. What data we collect and how we use it

We collect personal data that is necessary to provide the services and functionality of the application:

  • Registration and login: nickname, avatar, password, gender, date of birth, region. You can also log in using an external account (e.g., Google), which involves sharing public data from that account.
  • authentication: for features that require verification (e.g. parental control), we may ask for a phone number or ID.
  • Location data: GPS, Wi-Fi, Bluetooth, base stations – used for location and map functions.
  • Device data: model, operating system, device ID, IP address, network data.
  • Activity data: clicks, searches, browsing, comments, likes.
  • Sensor data: microphone, camera, photo album – only with your consent.

2. Application permissions

The app may require the following permissions:

  • Contacts: for address book import.
  • Phone calls: for calling function.
  • Location: for map functions and profile settings.
  • Camera and microphone: for video calls, QR code scanning, profile settings.
  • Photo album: for uploading photos, screensaver settings.
  • Push notifications: for system messages.

3. Tracking technologies

We use cookies and similar technologies to:

  • Ensuring application security and performance.
  • Easier login and personalization.
  • Content and advertising recommendations.

You can manage cookies in your browser or application settings.

4. Sharing and transferring data

Data may be shared:

  • Trusted partners: e.g. eSIM operators, payment service providers, location providers (e.g. AutoNavi).
  • Third parties: only with your consent or where required by law.
  • In the event of a merger or acquisition: the new entity will be required to comply with this policy.

We do not share data for marketing purposes without your consent.

5. Data storage and security

  • The data is stored on servers in Poland or the EU.
  • We use encryption, anonymization, access control and other security measures.
  • We store data for as long as necessary to provide services or as required by law.

6. Your rights

You have the right to:

  • Access to your data.
  • Correction or deletion of data.
  • Withdrawal of consent to processing.
  • Transferring data to another controller.
  • Submitting a complaint to the supervisory authority.

7. Children's data protection

If you are under 18, you should use the app under the supervision of a guardian. We do not knowingly collect data from children without parental consent.

8. Changes in Policy

We reserve the right to update this policy. We will notify you of any changes in the app or on the website.

9. Contact

For questions regarding our privacy policy, please contact us:

Maxcom SA Towarowa 23a, 43-100 Tychy, Poland E-mail: serwis@maxcom.pl Phone: +48 32 327 70 89